At McLernons we never stop assessing and reviewing the ways in which we deliver the highest quality software systems and associated services to our customers.

We know that in today’s world customers look for internationally recognised standards in businesses that they work with, in order to assure themselves that they will looked after professionally and efficiently.

ISO (the International Organisation for Standardisation) brings global experts together to agree on the best way of doing things – from making a product to managing a process – and have been globally recognized since 1946.

We are delighted to announce that we have received ISO 9001:2015 and ISO 27001:2022 certification, which applies to our provision of ‘IT systems, tools, support, information and related services to community pharmacies’.

The arduous process took a number of months to complete as we looked at every aspect of our business to ensure that our systems, technical infrastructure and processes are secure, efficient and in line with best practices.

Keith McLernon, MD, said, “At first the certification process seemed daunting, requiring a complete review of every aspect of our business and causing us to query many of the ways in which we did things. Simple things from staff log ons to huge pieces of work looking at our IT infrastructure and the way we developed pharmacy software. I would like to thank all the staff involved who worked so hard to ensure that we are one of the few Pharmacy software companies in both Ireland and the UK with this accreditation.”